For Canada, the UK, Japan, Hong Kong, Singapore, Korea, and all EU countries: Shipping fees include all import duties and local taxes, ensuring a seamless delivery process without additional charges upon arrival.
**Continental U.S. Orders:** For orders placed within the continental U.S., it generally takes between 3 to 8 business days to receive your order once the shipping label has been processed. We strive to ensure prompt delivery and appreciate your patience.
Please note that some products may have longer delivery times. Depending on the item and its availability, shipping can take between 8 to 10 weeks. We appreciate your patience as we work to ensure your order arrives as soon as possible.
**Disclaimer:** Once packages are picked up by the carrier, we are not responsible for lost or damaged packages. We recommend that customers contact the carrier directly for any issues related to the delivery of their order.
We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days.
Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at help@tunelinks.com.